Corporate Support Partner: Dining Management Support & Systems.
Strategic Dining Services is a single-source management support resource for self-operated dining and hospitality services. Our goal is to provide your dining management, culinary and service staff with valuable resources, technologies, coaching, and hands-on support to enhance their skills, techniques, and leadership abilities. In short, we provide the tools to help your team reach their full potential. Our clients refer to us as their corporate dining support infrastructure partner.
Focus on Training
In many communities, dining service teams, crucial for resident satisfaction, often receive training from external purveyors focused solely on compliance and basic standards, neglecting the community’s overall success. Training for an exceptional dining experience, despite being the largest operational expense and key driver for resident satisfaction, is frequently overlooked.
Our Promise
Empowering
Your Team
We aim to transform retirement dining services into a hospitality based experience that delights residents, fosters personal development for employees, and boosts ROI for owners.
Proven Outcomes
Strategic provides customized dining and hospitality management support, surpassing mere system implementation. We prioritize community outcomes, aiming for quality dining, cost savings, resident referrals, and employee satisfaction, fostering sustainable growth through true partnerships based on location-specific goals.
Operational Plan
When Strategic’s clients enter into a partnership, they gain a customized operational plan and comprehensive support materials. Site visits, evaluations, and coaching sessions are conducted, supplemented by online training resources such as videos, webinars, and coaching tools. Regular updates ensure prompt implementation at the community level, with scheduled on-site visits by Strategic’s operation directors to maintain focus on goals and foster engagement.
Management Support
By leveraging communication technology, providing a customized operational plan with specific goals, and providing years of industry insight, Strategic provides successful management support to clients who may otherwise have chosen a different managed service company. The Strategic plan matches resources with goals and applies proven techniques in an approach custom-tailored to clients’ operation.
Strategic Approach
As our name suggests, we take a strategic approach to each community’s goals. That means we review your strengths, weaknesses, opportunities and challenges. We learn about you, your residents, and your competitors. We then develop a unique Strategic Management Plan, matching resources with goals, and applying proven techniques and training custom-tailored to you. We measure and track results, ensuring your investment in Strategic Dining Services is producing the desired results and meeting expectations. The Strategic team has over 25 years of experience in the senior living and over 40 years in the hospitality industry. Those years of experience include ownership in fine dining restaurants, development of fine cuisine in the dinner cruise market, culinary training at top resorts, and hotel sales and catering management.
Grow Your Business
Dining and Hospitality Support